Privacy Policy

CBM Mart ("Company," "we," "us," or "our") respects the privacy of our business clients and corporate partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or conduct business with us (collectively, the "Platform").

Please read this privacy policy carefully. By using the Platform, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

A. Business Identifiable Information (BII)

• Company Name, Registration Number, and Tax ID (GST/VAT).
• Business Address, Billing Address, and Shipping Addresses.
• Contact person names, job titles, and departmental roles.
• Business email addresses and direct phone numbers.

B. Transactional & Financial Data

• Purchase orders, order history, and return records.
• Payment information processed through secure third-party gateways.
• Bank account details for vendor payouts or refunds.
• Credit application history and trade references.

C. Technical & Usage Data

• IP addresses, login timestamps, and device IDs.
• Browsing behavior on our B2B portal.
• Cookies and similar tracking technologies.

2. HOW WE USE YOUR INFORMATION

• Order fulfillment and delivery processing.
• Account management and business profile maintenance.
• Customer support and dispute resolution.
• Fraud prevention and business verification.
• Compliance with legal obligations.
• Improving our platform experience.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your business data to third parties. Information may be shared with:

• Logistics partners for delivery services.
• Payment processors for secure transactions.
• Manufacturers for warranty claims.
• Legal authorities when required by law.

4. DATA SECURITY

We implement security measures including SSL/TLS encryption, access control, and network security practices to protect your information.

5. DATA RETENTION

We retain business information as required to provide services and comply with legal obligations.

6. COOKIES AND TRACKING

Our platform uses cookies for login functionality, preferences, and analytics to improve user experience.

7. YOUR RIGHTS

• Request access to your business data.
• Request correction of inaccurate information.
• Opt out of marketing communications.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred and stored on servers located outside your region while maintaining appropriate security measures.

9. CHILDREN'S PRIVACY

Our platform is not intended for individuals under 18 years of age.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page.

11. CONTACT US

Company: CBM Mart
Email: [email protected]
Phone: 91 9876543210
Address: CBM Mart